Frequently Asked Questions (FAQ)
General Questions
1. What is Events Creators?
Events Creators is a marketplace that connects event organizers with verified vendors, venues, and service providers. Whether you’re planning a wedding, corporate event, or festival, you’ll find everything you need in one place.
2. How does the platform work?
• If you’re looking for services: Browse listings, compare options, and book directly through the platform.
• If you’re offering services: Create a listing, showcase your work, and receive inquiries from potential clients.
3. Is Events Creators free to use?
Creating an account and browsing listings is free. Fees apply only when a booking is confirmed, as we take a small commission on transactions.
4. How do payments work?
All payments are processed securely through Stripe. Funds are held until the service is delivered, ensuring a secure transaction for both parties.
5. What happens if a booking is canceled?
Each vendor sets their own cancellation policy, which will be visible before you confirm a booking. If a vendor cancels, a full refund or credit will be provided.
For those looking for Services
1. How do I book a service?
• Sign up and create an account.
• Browse vendors or submit an event request.
• Compare quotes, chat with providers, and finalize your booking.
• Make secure payments through our platform.
2. Are the service providers verified?
Yes! We have a verification process where service providers must submit business details before listing their services.
3. Can I negotiate pricing with vendors?
Yes, some vendors allow price adjustments depending on your event needs. Use our messaging system to discuss details before confirming your booking.
4. What happens if a vendor cancels?
If a vendor cancels, you’ll receive a refund or credit to book another provider. Contact our support team for assistance.
5. How do I leave a review?
After your event, go to your booking history and leave a review based on your experience. Reviews help future users choose the best providers.
For Service Providers/Vendors
1. How do I become a vendor on Events Creators?
• Sign up and select “Service Provider” as your profile type.
• Create a professional listing with your services, pricing, and availability.
• Get approved and start receiving inquiries!
2. How do I manage my bookings?
You’ll have access to a vendor dashboard where you can:
• Set your availability.
• Receive and respond to booking requests.
• Manage payments securely.
3. Does Events Creators charge a commission?
4. How do I get more bookings?
• Keep your profile complete with high-quality images.
• Respond quickly to inquiries.
• Maintain positive reviews to boost your ranking.